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What are the shipping methods available?

Products are normally dispatched by express courier chosen according to the shipping area.

Shipping costs vary depending on the country and the geographical area where the goods must be shipped. During the purchase phase it will be possible to view the cost of shipping directly online, after entering the shipping address.

Starting from the date of verification of the payment by credit card, Paypal or bank transfer, deliveries in Italy will be made within 2-3 working days.

Delivery times are to be considered indicative and not binding so that in any case of force majeure or fortuitous Magazzeno Art Gallery will not be held responsible for the delay in delivery.

Magazzeno Art Gallery will send at the time of shipment and once received the number from the courier, an email with the tracking number of the shipment.

In the event that the first delivery attempt is not successful, the Customer can arrange the return directly with the courier in charge.

The delivery by the Courier is carried out on weekdays and during normal working hours, therefore it is necessary to indicate an address where there is someone who can receive the shipment, an approximate delivery time and a telephone number to allow our Customer Service to contact the buyer.

Is it possible to ship abroad?

Magazzeno Art Gallery, sends its artworks abroad, to various countries in the world.

It is possible to check the possibility of shipping to the desired country through the online purchase procedure.

If your country is not present in the areas indicated in the system, we invite you to contact us to organize a dedicated shipment.

The email address to write to is:

What are the shipping/delivery times?

Shipping times vary depending on the geographical area of ​​residence.

For Italy usually the average time required for the delivery of works of art is equal to about 7 working days.

For abroad, times vary according to the geographical area. Generally the estimated delivery time varies from 2 to 4 weeks.


What methods of payment are accepted?

The payment methods accepted by Magazzeno Art Gallery for sales made through the online shop are as follows:

  • Paypal
  • Credit Card
  • Bank Transfer

Magazzeno Art Gallery uses the Paypal secure payment system and all the services connected to it.

This procedure is absolutely safe and guarantees both the consumer and Magazzeno Art Gallery.

Using this system nobody can in any way read the information entered and sent via the internet.

Magazzeno Art Gallery, can not know or register the number of your credit card or your data because these are transferred directly, using the SSL protocol (Secur Socket Layer), to the Paypal website for authorization; Magazzeno Art Gallery is only informed of the payment authorization issued by Paypal.

Bank Transfer:

In this case you will be directly responsible for making payment via your bank and no sensitive data will be communicated to Magazzeno Art Gallery.

Using the payment by bank transfer the goods will be sent only after receiving communication from our bank of the actual receipt of payment. Normally the reception times are about 5 working days.

Buying online is a safe method?

Magazzeno Art Gallery uses the SSL security certificate.

All sensitive data is sent via a secure connection, thanks to the SSL certificate installed on this site. Therefore, personal data, including payment data, is secure.

The presence of an SSL certificate offers our customers greater security on the site, increasing reliability during the purchase phase.

Orders & Returns

Come si effettua un ordine?

Tutti gli ordini possono essere effettuati direttamente sul sito:

Il cliente dovrà utilizzare il nostro carrello degli acquisti e, seguendo il percorso guidato, arrivare sino alla schermata finale dove si chiede la conferma dell’ordine e il consenso al trattamento dei dati.

Il cliente potrà decidere, in fase di ordine, di effettuare il proprio acquisto registrandosi contemporaneamente al nostro sito (cosi facendo non avrà bisogno di reinserire i dati per ordini successivi) oppure di procedere all’acquisto senza l’obbligo di registrazione.

Right of withdrawal

Pursuant to Legislative Decree n. 206/05 the consumer has the right to withdraw from the stipulated contract without loss and without having to give explanations. To exercise this right, the consumer must send to Magazzeno Art Gallery, a notice within 10 working days from the date of delivery of the goods.

This communication must be sent by email to or by contacting Customer Service directly.

The good purchased, in all its forms and intact, must be sent to Magazzeno Art Gallery, within 10 working days from the notice of withdrawal.

The shipment, up to the certificate of receipt in our warehouse, is borne by the consumer both for the costs of return and for the responsibility for damage, theft or loss of goods returned by uninsured shipments.

Magazzeno Art Gallery, will reimburse to the consumer the amount already paid for the goods and for the related shipping costs, in the shortest possible time and in any case no later than 30 days from the return of the goods, by transfer of the amount charged on the Credit Card, Paypal or Bank Transfer.

The right of withdrawal does not occur in the cases of:

  • Absence of integral elements of the product;
  • Damage to the product for reasons other than transport
  • Purchase by customers with a VAT number or which are not identifiable as consumers
  • No products in the cart.